Did You Yell At Them?

…and now feel bad? I remember the first time I did it. Now, in all fairness, it was totally justified. The egregious errors that were made that awful day were incredible. There was no way around that it was a major fuck up, that could have been avoided. It should have been avoided. This went deeper than mistake. It was an all out lack of obedience and follow through. Later too learn that was my problem in the first place, but I will get into that later. The anger rose so fast, I didn’t even realize the person I had become. It was ugly…..and I didn’t know another way to express the impact the situation had on me, the business, nonetheless my pocketbook. I definitely didn’t want to get labeled what I did that day. It has taken years to break that curse. What I understand now, that I didn’t know then, is management is about me, not them.

How I Mastered Working From Home For 10 Years

I started to find myself thinking of work, all the time. Without realizing it, I was so overly consumed with the constant chatter in my mind of what to do and when it needed to be done, I didn’t realize how much stress I had actually added to my life. However, being masked by the false sense of control I had over my schedule and time, allowed me to live in this weird, under and over committed work from home status.

It really turned into the perfectly, hard lifestyle.

What Are Systems?

I find myself in yet another systems conversation. I probably talk about systems as much as I do my kids. People talk to me about systems all day long, such as the conversation I find myself in right now. This clients story is no different than anyone else’s, yet with such similarities, I smile, that in some way, all entrepreneurs are plagued with the same challenges. “You really mean I have to document all of that? Shouldn’t they just know how to do that. Especially when I tell them when they are hired?”

ManagementRachel ClarkAugust 26, 2019business systems, management, leadership, organization, business success, business help, entrepreneaurComment

What to Do, When You Don't Know What to Do

It was the middle of the day. I had one of those rare, meeting free days, where essentially I could do what I want, when I wanted. I had a list of to-do’s; related to this day and beyond that I had to choose from. I couldn’t find the clarity to do anything. Mind you it wasn’t avoidance or motivation; which I know plagues many other people out their. It truly was having a deep sense of organization, that made those precious hours the most impactful they could be. Luckily, I knew what to do.

Do You BYOD?

I had looked forward to attending this workshop all year. It usually sells out. I know. I have been on the waiting list far too long. My invitation was finally here, crisp and ready to be replied to. As I scrolled over all the usual mumbo jumbo, an acronym scrolled across the bottom that stopped me, BYOD. With the continual degradation of traditional acronyms, this could mean anything. When in doubt, Google it. In 30 seconds I had my answer.

Confident Leadership

As I listen to my client, I am struck by his intelligence. It is honest, self generated, Ivy League school supported, experience worthy intelligence. It is a type of intelligence I will never hold; much of it relates to his industry and service offerings that are highly niched, degree driven and detailed orientated.

Disclaimer: I have my own intelligence; also degree, experience and organized driven.

Do You Have A Business Resume?

I have an incessant habit of cleaning before the New Year. I can’t stand bringing junk and disorganization into something that feels to fresh, clean and opportunistic as a New Year. Being off for a few days over the November holiday, allowed me to start digging through piles, filing the trash bin and finding old memories. What a good feeling it is to purge the stuff I don’t need and reconnect with my past memories. This year, I came across something I hadn’t seen in many years; my resume.

Are You Prepared For A Natural Disaster?

I remember getting the email like it was yesterday. The neighbor emailed me, “YOUR HOUSE IS ON FIRE. CALL ME.” As I made the dreaded call, I got the news that no home owner wants to hear. Your rental house is on fire and the neighbors called the fire department. My husband left immediately, for what seemed like, the longest 2.5 hours ever. Waiting to hear what became of my beloved house, the one we brought home our first born to, the one I started my business in, the one that allowed us to move to our dream property on the coast, was the longest 2.5 hours of my life. When my husband called, it wasn’t to lament over the fact that the tenants blew up and then burnt down the garage. No, his words were much simpler; Do we have our papers in order?

Why Are People So Bad At Follow Through?

After countless days of wondering, I finally do it. I finally garner the courage to follow up with an associate who hasn’t responded to me in 4 days. Yep, four days..which in my world is a lifetime. During that time, I have thought of her on five different occasions, pushed back our project by 3 days and halted another one coming in, unsure of what direction she wanted to take our work. I have side tracked other work and painfully watched my email, waiting….and waiting……and waiting. All she has to do is respond, answer a simple question about next steps and send it off to me. Did she get the email? Did she forget about me? Did she push send and the internet trolls ran off with my email? No one really knows, because she didn’t follow up.

Do You Work Hard Enough?

What do I do? Do I succumb to the shiny object in front of me? A day of being unplugged? To forgo the accountability and tasks, meetings and outreach that was all scheduled, so strategically might I add, on this day? It would be disastrous to my business goals. I would be behind, by January 5th.

Are You My Mother?

My hope is my kids know that I am their mother and the rules, love and our family culture is one that they want. However it makes you wonder about the way we are with our employees as well. Could showing up different every time your employees go looking for you, just like the little bird experienced when trying to find his mother, create distrust? Could your employees disloyalty and sluggish behavior be your fault?

Leading employees is a role, that when absent, will show up in low productivity, loyalty and growth. What do those signs really look like?

Are Your Customers on Information Overload?

Last week I opened my email, for the fourth time that day and found 6 newsletters in it. A few from current clients, one from a past and various reach outs from companies I have possibly given way to much money to over time. With the limited amount of time I have, I found myself naturally prioritizing what I needed to read, wanted and would never even open. Each week, I find myself doing this more and more and wonder, can there be too much information?

Those Seemingly Innocent Flaws

Everything was good until, someone asked something so random, I wasn’t even sure they had been sitting through the session the entire time. They pressed me for an answer and I wanted to help. But I wasn’t sure how. I began to sweat and my responses began to ramble a mile a minute. Oh crap. My worst nightmare was becoming a reality at 11:30 in the morning. One of my flaws was being exposed and I couldn’t do anything about it.

Do You Have A Happy Dance?

Most people are challenged to celebrate their wins. In business we are trained to work hard, do our jobs, keep our heads down and clock in and out on time. We have become so trained to do, we have forgotten to be…and being is what life is all about.

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