The pandemic thrust a lot of newbies in to the online, work from home frontier. I couldn’t be happier. Many leaders and employees are experiencing new fulfillment from being able to spend more time at home. It really is the only thing I thank COVID-19 for. However exciting this is, many people are now finding themselves in an unknown world, floundering trying to understand new social cues, communication strategies and response mechanisms that support building relationships electronically, just as well as stepping into their office.
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